Return and Refund Policy
Thank you for taking an interest in our products here at LeafySide, please review our returns/refunds policy so we may put your mind at ease about trying our line of products.
We know how much research you put into finding the purest product for your body, and were all for research. Our guarantee insures maximum protection for our trusting customers and creates a safe and secure buying experience for both parties. At LeafySide, an order doesn’t finish at the checkout page, it finish’s 30 days after.
Whatever your doubt, whatever your concern, our customers enjoy a 100% no questions asked refund policy effective up to 30 days from the date of purchase.
If for some reason you are not 100% satisfied with your product, any of our products, you have a full 30 day period to return an item from the date of placing an order. Say you aren’t happy with the quality of your product. No problem. Feel as if the product isn’t fresh? No concern. We are so confident in the quality and freshness of our products that we offer a 100% no hassle refund policy eligible on ALL orders of 2 products or less here at LeafySide.
To be eligible for a 100% refund, including shipping, all you have to do is to have bought the product. We don’t play with our customers money, we won’t ask you to return the bottle and pay a $6 shipping fee.
Simply contact us within 30 days of your purchase date with your order number, which can be found on your confirmation email, and we will refund the full amount. That’s right. We will pay your shipping fee and you keep the product and bottle/case, and you get a 100% refund for what you paid. This is our guarantee. Purchased a better quality elsewhere? Please contact us. Product isn’t to your expectations? Please email us. Whatever your reason, we have you covered, 100%.
If a customer takes the time to request a refund after receiving our products, that means we have not done our part. A customer should never gamble on a product that goes on his/her skin/body. At LeafySide, this is a very serious concern. If our product does not meet your quality standards, please, email us notifying a requested return, we will respond within 24 hours with a full refund notice. Their are no hoops to jump over, no secret refund-questions to answer. Just contact us with a “Hey, i need a refund on order number XXXXX” and we will take care of the rest. No deterrent gimmicks, no hassles. Our business thrives on repeat customers, if we don’t meet your quality standards, theirs no reason you should gamble.
All orders enjoy a standard $2.99 shipping charge, no matter how many products. This method is the most cost efficient and quickest way of getting the product from our shelves to your doorsteps. USPS priority shipping has the product on your doorsteps within 1-3 days after leaving our shelves. All orders ship out same day, with the exception of Saturday and Sunday.
Customers are at the heart of any stable business. Repeat-customers are the foundation of every thriving business. If our guidelines on our guarantees leaves any questions unanswered, please email us. We are quick to answer and typically respond within 12 hours.